Digital Media Butterfly Fulfillment Policy
Refund Policy
We’re confident in the value of our services. However, if you’re unsatisfied with the outcome, please contact us at info@digitalmediabutterfly.com to discuss a resolution. Refunds may be issued on a case-by-case basis for unused services or as specified in our agreements.
Delivery of Services
Our digital marketing services are delivered virtually. Turnaround times are outlined in our agreements, with progress updates shared regularly. If delays occur due to unforeseen circumstances, we will communicate promptly and work with you to adjust timelines.
Cancellation Policy
You may cancel any recurring service with a 30-day written notice via email at info@digitalmediabutterfly.com. For one-time projects, any cancellations will forefit the deposit paid.
Contact Information
Have questions or need help? Reach out to us via:
- Email: info@digitalmediabutterfly.com
- Phone: (254) 297-4400
Additional Information
We comply with all applicable laws, including privacy and security standards, to ensure your data and transactions are safe. For detailed terms and conditions, visit our Privacy Policy.